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Managed IT & MSP Services

IT Services Broker in USA

What is Cloud Computing

Integrity IT is an IT services broker, which acts as an intermediary, to connect your businesses with the best technology services that meet their needs, budgets, and growth plans.  The number of IT business solutions available in the marketplace is overwhelming and an extremely time-consuming process for any internal IT team to work on, if your company even has an internal IT team.   Integrity IT can help you evaluate your current technology status, source the right technology your company needs, and help your company save money through IT expense management.  Schedule your free consultation today!

How Much Does an IT Services BrokerCost

A common misconception when working with an IT broker is that it will cost your company more to use this service vs. doing it on your own or using a local it company.  That is incorrect.  Working with Integrity IT, as an IT services broker, will not cost you anything more and, in fact, will likely result in costing you less and saving your company money.  On average, we save our clients 30-40% savings over doing things on their own  or working with a local managed IT company.  Why is this?  Read the next section to see the reasons you should hire a technology broker.  Simply put, we earn our fee and there is no extra cost to you!

Why Hire an IT Services Broker

  1. Experience. Integrity IT has access to all technology options and knows how to guide your company to the right solutions because of our experience. There is an overwhelming amount of technology options in the marketplace that your company can choose from.  To know that you have made the right choice for your company, today and tomorrow, you must know that you considered all of these technology options .

  2. Vendor Leverage. Integrity IT brings competitive bidding that results in the best price and fit for your company – Integrity IT averages 25-40% in savings for its clients across all technology services!

  3. Historical Market Insights & Benchmarks. We know historical precedent in the technology landscape and know what the benchmarks are that we should compare to evaluating the fit for your company.

  4. Evaluation Time Savings.  Integrity IT has access to all the technology options and we will work tirelessly for you to evaluate the right options for your company. Doing this internally is a very time consuming, and thereby is a high labor cost for the business.  Performing vendor selection, invitation to bids, and reviewing and editing proposals takes many months.  We handle it all for you from start to finish.

  5. Ensuring Business Value Objectives Are Achieved.  You hired us, we work for you, not the vendors we bring to the table.  All the hours we put into our clients only matters if we meet the objectives you communicated to us from the beginning.  This is the standard to which we hold ourselves.

  6. Project Oversight & Vendor Management.  Once the right technologies, at the most competitve pricing, are identified, we oversee the implementation process as they are incorporated into your business.  Then, we are your trusted advisor forever, always here to ensure the current vendors are still performing to our expectations, overseeing vendor changes as needed, and also discussing future technology needs as your business grows.

How Does an IT Services Broker Provide Support

Integrity IT is an IT services broker that is tied to the success of your company, not to any technology provider of managed services provider.  This means we work alongside you, like a business partner to ensure you are happy every step of the way along the “Customer Success Cycle”.  When you work with Integrity IT, it will feel as if you have hired a CIO at your company, except we cost you nothing!

Customer Success Cycle

IT Services Broker Customer Success Cycle

Step 1:   Engagement – After introduction calls both parties feel there is opportunity to create value and achieve your company’s goals.

Step 2:  Evaluate – This is where we get to create instant value.  A thorough evaluation of current systems is conducted.  Reviewing contracts, invoices, and even calling providers.  We will do whatever it takes to get to the bottom of exactly where your company stands on each piece of technology.

Step 3: Research & RFP – After understanding your company’s goals and getting a baseline of where you are, we go hunt down the best technology solutions to meet our collective goals.  We then tap multiple MSPs, who we know who will be a good fit for your company, to be invited into a competitive RFP process.

Step 4:  Manage Bid Process – We manage the competitive bid process to ensure we get the right solutions at the right price to present to you.

Step 5: Financial Review – We present final bid results and work with your financial team to plug in the numbers into your forecasts to ensure we are hitting financial and cashflow targets.

Step 6: Implementation Management – We manage the implementation process to ensure a smooth transition.  No one likes to change but as a business owner you know that sometimes change is needed to take your company to the next level.  We are there to make it as smooth as possible.

Step 7: Ongoing Success Management – We now get to enjoy watching your company grow and succeed!  We remain by your side to ensure you are supported.  Need to add new technology, no problem!  Evaluating acquisition growth and need us to be your integration partner on the technology side, no problem!  Whatever your future needs are, Integrity IT will ensure we help you scale on the technology side to meet your growth strategies.

Our team of technology experts are ready to get to know you, your company, and begin the journey with you to find the right technology for your companies’ growth needs.  Contact us today to schedule a no obligation introductory call!

Tell us what is “PESTERING” you.  We’ll contact you right away to schedule your FREE inspection and we’ll provide you with a FREE estimate to solve your problem.

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